Rebel Creators

Custom Content for The Sims 2-4

Help Section

Installing Mods/CC

We have some tutorials linked that we found extremely helpful. Good luck!

Sims 2: Written tutorial  Video tutorial

Sims 3: Written tutorial  Video tutorial

Sims 4: Written tutorial  Video tutorial

Merging CC
Merging can be beneficial if you have a lot of custom content in your game. It can increase loading time in start up and in CAS.

Sims 3: Program  Written tutorial  Video tutorial

Sims 4: Program  Written tutorial  Video tutorial

Useful Sims 3 Programs
  • Dashboard Tool: Designed to help find bad/corrupt packages.
  • Custard: Designed to clean up sim3packs and removed unwanted 3rd party cc.
  • Sims3pack Multi Installer: Used to convert sim3packs into packages. (Great if you want to avoid installing content through the launcher.)
  • Kuree’s Save Cleaner: Kuree’s Save Cleaner is an awesome application and highly recommended for cleaning out those SNAP files easily to reduce Saved Game files.
    S3PE: Has many uses, can also be used to merge package files which reduces lag.
Useful Sims 4 Programs
Troubleshooting Sims 3
The steps below will usually help with most TS3 related problems. And also reduce lag.
  • First, navigate to your Documents>Electronic Arts> The Sims 3 folder.
  • Look in the bottom of the folder and delete the following files:
    – scriptCache.package
  • Now find the DCBackup folder. NOT DCCache!
  • When you go in there, you will encounter many, MANY different files.
  • It is totally safe to delete the files in there. The only file you DON’T delete in it is the ccmerged.package, it’s usually found at the bottom of the folder.
  • Next go into the Downloads folder. This folder only recognizes .sims3pack files, the Launcher will install them from here. Once installed into your game, it is not needed to keep files in this folder so delete them. However it may be good to move them to a new folder on the desktop if you should need reinstall them later.
Folders you can clean out:
  • Featured Items was introduced in the Showtime patch, so every person will have it, regardless of what expansion you do or don’t own. (Unless you didn’t download the Showtime patch). Anyways, Featured Items is basically a folder full of a TON of pictures of items from the Sims 3 Store in your game. I know not everyone goes online in their game what with the online options causing crashes, but these pictures come into the Featured Items file regardless of whether or not you go online in your game.
  • There is also a way to make sure that there won’t be any new files downloaded into it in the first place! To find out more go here:
  • The next thing you can do to make your game run a bit faster is by going to the Screenshots folder. This folder can fill up fast and ultimately cause lag when bringing the launcher up. Clean out what you don’t need or move them to a folder to on the desktop.
  • Next go into the Thumbnails folder.The CASThumbnails.package and ObjectThumbnails.package in the Thumbnails folder are among the few files that CAN be safely deleted. The game will regenerate whichever of those files it needs, so it’s normal for them to reappear the next time you run the game
  • The next items up for deletion are those in the World Cache folder. BUT you do NOT delete your World Cache file if you play Sims on a Mac. I’ve done some research and found the following information here:
“…but on the Mac version, Sims 3 requires those (World Cache) files to correctly display hover tags for sims and residences. Removing them makes the names of everything in your town look like a system path and file name, rather than the actual name of the sim or location. It may sound minor, but the paths were quite long and sometimes would cut off before you could read the very end to find out who/what you were looking at.”
These files are completely safe to erase and delete (if you are a Windows user). They regenerate every time you play your game, so deleting them before you play is not a problem.
Another tip I have for you is the Save Cleaner Tool by Kuree at Simlogical. This tool is supposed to clear up any unnecessary things clogging up your Sims 3 game.
Look into downloading the Overwatch and ErrorTrap mods. They really clear up all the extra crap that accumulates in your game like extra cars, stationary Sims, etc. Those two mods are definite life (and game) savers.
Black Screen:
  • Sometimes after installing new content into your game (through the launcher) the game will freeze upon loading with a black screen. 1. The culprit is usually a file in your Saved Sims folder called downloadedsim.index. Delete it and restart the game. 2. Make sure you remove all your Mods to be certain that the black screen issue isn’t cause by an incompatible mod.
Blue Screen of Death:
  • Usually a video card driver related problem. Check your card for driver updates. If the problem still persists uninstall and reinstall drivers.
Blue Lot Syndrome:
  • Lots that appear blue in the world that you’re playing in. These lots can’t be entered.The cause of this issue is custom content objects made with a version of S3OC released prior to 13 Dec 2009. S3OC had an error in the way it would create the content. Before the patch/WA, this error didn’t appear to cause any problems (though it was always present, and incorrect). However, with the change in coding of the patch/WA, this error suddenly caused a major issue in games with this problem custom content installed. This issue only affects objects made with that particular program – other content such as patterns and sim content made with other tools do not appear to cause any problems.
You have three options:
  1. Delete it and forget about it. Easiest and quickest, but you may lose some stuff that you liked and wanted to keep.
  2. Check for updates. Check back with the creator of the content to see if they have updated their work or said that it’s safe. If they have updated, download the new version.
  3. Try to fix it. Delphy has created experimental tools that may fix the error in custom content that causes the blue lot issue.
    -Dashboard Tool:
Error 12 & Error 13:
  • You can try the following suggestions while the game is running and then try saving again.
  • As soon as you get the error, the save is written to a folder with the extension .bad. You’ll find it in your saves folder. Delete that folder before continuing.
  • Use save as and a new name instead of save
  • Try saving in Edit Town mode as well as live mode
  • Try saving your game paused and unpaused and at different speed levels.
  • Move your saves folder to the desktop
  • Never use save & quit. Always save your game first and then quit the game without saving.
  • Don’t use spaces or special chars in your save game names.
  • If you have lots of stuff in your inventory, reduce it.
  • If all fails, quit your game without saving and restore a backup.
  • Use the Save Cleaner tool to shrink your saves!
Error 15:
  • Error 15 occurs when you don’t have enough rights to access the saves folder. Make sure you have full access to the folder your saves folder is in and it’s not hidden. If nothing helps, start your game as an administrator.
Error 16:
  • Error 16 occurs because of a file system failure which can occur if you try to overwrite a file in use or that is corrupt. Saving as with a new name should solve the issue. Also make sure you have enough disc space available.
Lags & Freezes:
-Although trees and stuff is still moving, Sims seem to be frozen.
-The lags are terrible.
-The game is jerky
-Make sure your computer fulfills the requirements. I think the minimum requirement for this game are way too low so if you are even lower than that, that is probably where your problem lies.
-Stuck or frozen Sims
-Stuck cars and bikes
-Tons of cars in the streets and the inventories of inactive Sim. These are temporary items that don’t get cleaned up properly.
-Tons of limousines that populate the streets
-Crowd gatherings that never dissolve.
-Tons of downloads (especially package files) and faulty ones.
-Bad Routing in Bridgeport
-Large Savegames. Games that have been played very long tend to bloat. Especially all the relationship information take up a lot of space.
-Spiral Staircases
-Make sure you have no areas where sim can get stuck
-Trees in driveways make the game lag.
-Twallan’s StoryProgression Mod is heavy on the resources. If you have an older/slower computer, don’t use it.
-The game likes to spawn a lot of wild animals and strays. Similar to the car issue this makes the game lag
-Server Connections Issue (SimPort, social features)
-Turn down your options or get a new Computer. Make sure the computer has a dedicated graphics card and not just a chip.
-Reset stuck Sims
-Delete stuck cars
-Try to reduce the number of cars in your hood. Remove them from inventories and streets. –To prevent them spawning everywhere again, delete the parking spaces as well.
-Reduce the amount of CC, check it with Dashboard and combine package files.
-Copy all your Sims to the library and move them to a new town. You will loose all your relationships but everything else will be maintained.
-Make sure to fix all spiral staircases in your town.
-Log out from game while playing.
-Turn off the interactive loading screen in your options.
CTD (Crashes to Desktop): A CTD can happen in games of The Sims series for multiple reasons.
-Hardware incompatibilities
-Just barely reaching minimum requirements for the game (2 GB of RAM for TS3, integrated graphics etc.)
-Too powerful machine (Using more than 2GB RAM and/or a 64-bit operating system)
-Incompatible or corrupt mods/custom content
-Corrupted data
-Too many background applications running at the same time
-Data Execution Prevention (DEP) might close programs that ‘use system-reserved data’ incorrectly. This feature might have been added to Windows as another layer of virus protection. However, when this is the case, there will usually be a small window in the bottom-hand corner mentioning it.
-Set your graphics options to ‘Low’
-Click on the ‘…’ blue Options button on the lower left-hand side of the screen
-Click on the ‘Options’ menu options
-By default, the Graphics tab should be the first tab open
-Set all your grapics options to ‘Low’ under the ‘Graphics Details’ section
-Click on the Blue check mark button on the lower right-hand corner to commit your changes
-Relaunch The Sims 3
-Run The Sims 3 in Windowed Mode
-Click on the ‘…’ blue Options button on the lower left-hand side of the screen
-Click on the ‘Options’ menu options
-By default, the Graphics tab should be the first tab open
-Click on the ‘Run in Windowed Mode’ check box to select the Windowed Mode option
-Click on the Blue check mark button on the lower right-hand corner to save your changes
-Restart The Sims 3
-Lower your game’s resolution
-Click on the ‘…’ blue Options button on the lower left-hand side of the screen
-Click on the ‘Options’ menu options
-By default, the Graphics tab should be the first tab open
-At the top of the Graphics tab screen, select the lowest screen resolution available
-Lower your monitor’s resolution
-With your mouse, Click anywhere on your Desktop screen
-Select the ‘Properties’ menu item from the list of options
-Click on the ‘Settings’ tab
-Drag your ‘Screen resolution’ slider to the left and adjust its settings to match the resolution you chose to run The Sims 3
-Try running the Sims 3 in compatibility mode.
  1. Go to and right click (not left click)
  2. (32-bit users): C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3.exe
  3. (64-bit users): C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3.exe)
  4. After right-clicking the file, go to “Properties”, then the “Compatibility” tab.
  5. From there, check off the first box, which says “Run this program in compatibility mode for: Windows XP (Service Pack 2 or 3)”
  6. Make sure “Windows XP SP2” or “Windows XP SP3” is the one showing.

Troubleshooting Sims 4

How To Clear Cache In The Sims 4:
  • Step 1: Work your way to the “Documents\Electronic Arts\The Sims 4” folder.
  • Step 2:Delete the “localthumbcache” file.
  • Step 3: Open up the “cache” folder and delete everything that’s inside of it *except* the “FileCache.cfg”/”FileCache.ini” file
All Simmers, especially those with custom content mods and those who play for hours should clear the Cache at least once per week so the game remains smooth and fast.
More solutions:
  1. Deactivate Origin in Game — Open Origin, Select Origin > Application Settings > Origin In Game and deselect to disable Origin In Game.
  2. Delete both game cache and Origin cache files
  3. Delete Game Cache:,21899.msg401662.html#msg401662
  4. Delete Origin Cache:,21899.msg401663.html#msg401663
  5. Try a Factory Reset — Sims 4 Factory Reset – HowTo:,21899.msg401669.html#msg401669
  6. Update your drivers:
  7. If you have a dual graphics card system, make sure the game runs on the card and not the chip:
  8. Repair your game. Right click on the Sims 4 icon in your Origin game library and you’ll the “repair game” option.
Troubleshooting for Gallery Issues: (credit to Jessica McFarland)
I contacted EA/Origin support about not being able to get the community tab in the Gallery for Sims 4 to work. This is the troubleshooting they told me to try. AND IT WORKED!
Complete these steps using an admin account. You will be typing in prompts into the CMD console, so it is very important that you enter the commands exactly as shown.
  1. Hold down the Windows Key and press X (a menu will open)
  2. Click Command Prompt (Admin)
  3. If a window pops up, click YES to accept changes.
  4. When the command prompt opens, type
  5. ipconfig/flushdns and press ENTER
  6. TYPE ipconfig/registerdns and press ENTER
  7. TYPE ipconfig/release and press ENTER
  8. TYPE ipconfig/renew and press ENTER
  9. TYPE netsh winsock reset and press ENTER
  10. Reboot/Restart your computer.


Sims 2:

Sims 3:

Sims 4:

1000 Fun Things to do in The Sims:

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